Privacy Policy

Welcome to Driff Surf Store! At glideswaves.com, we’re committed to protecting your privacy as fiercely as we’re committed to getting you the perfect board for catching waves. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our online store.

1. Information We Collect

When you shop with us or interact with our website, we may collect:

• Personal Information: Name, email address, shipping/billing address, phone number, and payment details when you make a purchase
• Order Information: Products purchased, order history, and preferences
• Technical Data: IP address, browser type, device information, and how you interact with our website
• Communication Data: Emails, messages, and other correspondence with our customer service team

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders for surfboards and accessories
• Provide customer support and respond to your inquiries
• Improve our website, products, and services
• Send you important account/order updates (not marketing)
• Prevent fraud and enhance security
• Comply with legal obligations

3. Data Sharing & Disclosure

We respect your privacy and only share your information when necessary:

• Service Providers: We work with trusted partners for payment processing (PayPal, credit card processors), shipping carriers, and website operations. They only receive the information needed to perform their services.
• Legal Requirements: We may disclose information if required by law or to protect our rights.
• Business Transfers: In case of merger or sale, customer information may be transferred as part of the business assets.

We never sell your personal information to third parties.

4. Data Security

We take security as seriously as we take surfboard quality:

• All transactions are protected by SSL encryption (look for the padlock icon in your browser)
• Payment details are processed through PCI-compliant services – we never store full credit card information
• Regular security audits and monitoring to protect against unauthorized access

5. International Data Transfers

Since we ship globally (except some remote areas in Asia), your information may be transferred to and processed in countries other than your own. All payments are processed in USD, and we ensure adequate protection for international data transfers.

6. Your Rights

You have rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update inaccurate or incomplete information
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Object/Restrict: Object to certain processing of your data

To exercise these rights, contact us at [email protected].

7. Cookies & Tracking Technologies

Like most websites, we use cookies to:

• Remember your preferences and shopping cart
• Analyze website traffic and improve performance
• Provide a secure checkout experience

You can control cookies through your browser settings, but disabling them may affect website functionality.

8. Changes to This Policy

We may update this policy occasionally. The “Last Updated” date at the top will indicate when changes were made. Continued use of our site after changes constitutes acceptance of the updated policy.

Now that the formalities are out of the way, get back to what really matters – finding your perfect board and hitting the waves!

The Driff Surf Store Team